Privacy policy
Privacy Policy
This Privacy Policy describes how Ember Circles ("we", "us", or "our") collects, uses, and shares personal information when you visit, use, or make a purchase from embercircles.store (the "Site").
1. Information We Collect
- Order Information: name, email, billing/shipping address, payment information.
- Device Information: IP address, browser type, time zone, referring URLs.
- Usage Data: pages visited, products viewed, interactions with the Site.
2. How We Use Your Information
- To process and fulfill orders, including shipping and customer support.
- To communicate with you about your purchase, promotions, or updates.
- To improve the Site experience and detect fraud.
- To comply with legal obligations.
3. Sharing Your Information
We share your information with trusted partners who help us operate the business (e.g., Shopify, payment processors, shipping carriers). We do not sell your personal information.
4. Your Rights
Under UK GDPR and applicable data protection laws, you have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at contact@embercircles.store.
5. Cookies
We use cookies to improve your experience on the Site. You can disable cookies in your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Contact
If you have questions about this Privacy Policy, contact us at contact@embercircles.store.
Ember Circles — Birmingham, United Kingdom